PRIVACY POLICY
1. Information We Collect
We may collect the following types of personal information:
- Name
- Email address
- Phone number
- Business name
- Billing information
- IP address and device data
- Communication data (emails, SMS, chat interactions)
Information is collected when you:
- Fill out forms on our website
- Book appointments
- Subscribe to services
- Communicate with us via SMS, email, or chat
- Use our CRM, systems, or automations
2. How We Use Your Information
We use your information to:
Provide and manage our services
Respond to inquiries and support requests
Send transactional messages (appointments, onboarding, updates)
Send marketing and promotional communications (with consent)
Improve our systems, services, and customer experience
Comply with legal and regulatory requirements
3. SMS & Messaging Communications (A2P Compliance):
By providing your phone number and submitting any form on our website, you consent to receive text messages from Digitarks, which may include:
Service-related notifications
Appointment reminders
Account updates
Marketing and promotional messages
Message frequency may vary.
Message and data rates may apply.
You may opt out at any time by replying STOP to any SMS message.
For help, reply HELP or contact us directly.
👉 Consent to receive SMS messages is not a condition of purchase.
4. Data Sharing & Third Parties:
We do not sell, rent, or trade your personal information.
We may share limited information with trusted third-party providers strictly for service delivery purposes, including but not limited to:
CRM and automation platforms
Messaging providers
Payment processors
Hosting and analytics providers
These providers are required to protect your data and use it only for authorized purposes.
📌 Mobile information will not be shared with third parties for marketing or promotional purposes.
5. Data Security:
We implement reasonable administrative, technical, and physical safeguards to protect your information. While no system is 100% secure, we take appropriate measures to reduce risks of unauthorized access, disclosure, or misuse.
6. Data Retention:
We retain personal data only as long as necessary to:
Fulfill the purposes outlined in this policy
Comply with legal, accounting, or reporting requirements
You may request deletion of your data at any time (see Section 8).
7. Cookies & Tracking Technologies:
We may use cookies and similar technologies to:
Analyze website traffic
Improve user experience
Track marketing performance
You can control cookie preferences through your browser settings.
8. Your Rights & Choices:
You have the right to:
Access your personal information
Request corrections or updates
Request deletion of your data
Withdraw consent for marketing communications
To exercise these rights, contact us at the email below.
9. Children’s Privacy:
Digitarks services are not intended for individuals under the age of 18. We do not knowingly collect personal data from children.
10. Changes to This Privacy Policy:
Digitarks may update this Privacy Policy from time to time. Updates will be posted on our website, and continued use of our services constitutes acceptance of the revised policy.
11. Contact Information:
If you have questions about this Privacy Policy or how we handle your data, contact us at:
Digitarks, LLC
📧 Email: [email protected]
🌐 Website: www.digitarksmedia.com
